Network Management
Customer Assurance Overview
Customer Assurance Products
Our Customer Assurance products provide you with enterprise-focused applications and front-line troubleshooting tools that keep your customers satisfied with your stellar service. You can improve profitability and achieve organizational efficiencies with these tools that proactively look for problems in your network that could create customer complaints. You can keep your high value accounts happy while improving customer care response systems.
Customer Assurance Product Suite
| Beamer | The Tektronix Beamer product line accurately captures the customer experience with real-time visibility into service delivery and network performance provided to your most important corporate customers. | ||
| On-Demand | Reduce the time and costs associated with addressing customer support calls with Tektronix' On-Demand product. | ||
| Roamer | Tektronix' Roamer product provides operators with a tool set to proactively manage the "roaming" experience. |
Frost & Sullivan Award
Tektronix is conferred with the 2007 Market Leadership Award in the global wireless network monitoring systems market.
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