Orion for Service Management
Designed to match service providers' network and OSS transformation initiatives, Orion for Converged Networks offers a complete end-to-end view of service level performance across networks and technologies.
Customizable GUIs offer an array of specific performance indicators for targeted assessment of service status and advanced drill-through capabilities for swift investigation of underlying network issues.
Orion for Converged Networks is delivered on the advanced Unified Assurance platform designed to maximize flexibility, scalability and usability. This UACN framework incorporates the features currently supported by Unified Assurance applications with advanced capabilities to better support the business, analytics and operational needs of service providers.
- Standards-based, Service-oriented Architecture
Delivered on the UACN platform, Orion for Converged Networks benefits from a TMF-standard New Generation Operation Systems and Software (NGOSS) framework. Applications and functions follow the Enhanced Telecom Operations Map (eTOM) and a standardized, Shared Information / Data (SID) model ensures seamless interface to other systems.
- Intelligent, Efficient Triage of Network Interruptions
Troubleshooting every network problem reported by a "network" monitoring or management system is inefficient as some network problems may cause only a minor disruption. With a "service" management tool to prioritize faults based on their impact to service quality and revenues you can target your troubleshooting efforts.
- Competitive Edge with Financial Concience
Orion for Converged Networks allows operators to stay competitive by rapidly offering personalized, value added services to their customers, while reducing operating costs and effectively managing capital expenditures.
- Real-time and historical service performance metrics
- Java-based reports are easily exported and shared as PDFs or CSV files
- Drill-down actionable path for troubleshooting
- Interactive trending and historical analysis capabilities using predefined data cubes
- Pre-defined service and entity performance reporting
- Service and entity performance alarms
- Searchable index of failed detail records associated with specific data transactions in violation of predefined thresholds
- Direct, flexible query access to the Orcale RDBMS
Intelligent KPI Correlation (optional for interconnect and interconnect mobility)
- Combine and correlate available KPIs to create overall network KQIs
Secure Customer Portals (optional)
- Enable the sharing of select data subsets
- Market “portals” as a premium service offering for Enterprise customers or Carrier partners
- Protect highly-sensitive data sets by limiting visibility within your organization
HVA Portlets and Report Filters (optional customer assurance capabilities for voice services)
- Top-level and focused voice service performance reporting by corporate customers and high value groups
| Interconnect Services for Converged Networks | |
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Extend visibility to voice service performance for calls that transit into or out of your network over IP next generation networks. Tailored features and APM layer integration enable quality of service monitoring and management for interconnection partners and key wholesale customers. |
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| Interconnect Mobility Services for Converged Networks | |
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Now available on the Unified Assurance for Converged Networks (UACN) platform, Interconnect Mobility Services takes advantage of advanced features and full service performance integration for maximum visibility and seamless troubleshooting of interconnection performance issues associated with Mobility, SMS, USSD and CAMEL services. |
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| Voice Services for Converged Networks | |
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Measure the performance of voice services delivered to your customers including uptake rates, failure rates and performance trends over time for specific target markets and sub-markets. Impact analysis and HVA tracking tools gauge the extent to which markets and customers are affected by network issues. |
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