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Network Management

DirectQuality for Active Assurance

Understand your customer’s quality of experience and adhere to network standards

With the Tektronix DirectQuality system you can quickly peer into your network and analyze the quality of service for your network and beyond. DirectQuality simplifies business-level decisions by providing complete service level test automation from test call generation to IP QoS troubleshooting. The Web-based OSS features color-coded service level thresholds for reporting, alarming and analysis.

Guarantee service levels of any trunk, route, VoIP peering partner, access link or carrier by monitoring their QoS status through testing, fault management and advanced drill-through reporting. Assure the quality of TDM, IP, cable, xDSL and wireless networks and your triple-play offerings with a single, integrated solution.

Product Support





 

  • Accessible Web-Based OSS

    With DirectQuality there is no client software to install. The OSS is easy to use and maintain. Access DirectQuality from any Web browser to manage test plans, view and analyze results. Substantially reduce equipment, deployment and maintenance costs.

  • Decision Support System

    Eliminate finger-pointing and accelerate troubleshooting by drilling-down from QoS indexes to accurately and effectively troubleshoot network issues. Results are presented in a meaningful and simple Web report format.

  • Robust and Speedy

    The DirectQuality server objectively analyzes thousands of test calls in seconds. It provisions new services faster and reduces customer churn by proactively detecting and troubleshooting problems.

  • Extensive Configuration Options

    DirectQuality allows you to carefully replicate your particular traffic and network conditions with a wide variety of settings. You can also tailor report formats, alarm notifications, data exchange settings and testing defaults to streamline your workflow.

  • Alarm Notification

    DirectQuality’s QoS Gateway keeps service managers informed through SNMP and XML alarms that can be sent to network monitoring systems. If a value falls within a threshold range of a Service Level Class, the QoS Analyzer generates an alarm and sends it to Gateway Subscribers for immediate alarm notification.

  • Innovative

    Tektronix’ award-winning E-Model (G.107) implementation combines analog & IP measurements to calculate MOS & R-factor.

  • Secure

    DirectQuality’s powerful and sophisticated administrative functions allow you to feel safe in the knowledge that only the right people have access to your test results.

Download the DirectQuality datasheet (1 MB) for a full list of Characteristics and Specifications.

PTI Test Destination Database
Users can create tests using Tektronix’ directory of over 230,000 public number test destinations within 230 countries. Add trunks, cities, breakouts and test numbers for unlimited worldwide Telephony, Video and IP test coverage.

Test Applications
  • VoIP / IPTV monitoring & provisioning
  • Speech quality (echo, noise, clipping)
  • Call quality / SLA monitoring
  • Trunk testing 100, 102, 105, 108
  • Connectivity performance
  • LCR test automation
  • Carrier benchmarking
  • Fax and modem connectivity
  • Fax troubleshooting
  • Billing verification QoS user-satisfaction surveys
  • Customer LAN VoIP readiness
  • Voice codecs and VADs
  • Video connection
  • Service / network reliability Media gateway / softswitch acceptance
  • RTP performance (packet loss, jitter delay)
  • IP QoS Troubleshooting (ping, traceroute, DNS)
  • DTMF Transparency, Caller ID Issues
  • Polyphonic audio quality
  • WiMAX / WiFi network deployment
Test Configurations
  • Probe-to-Probe(s)
  • Probe-to-Faxes
  • Probe-to-Modems
  • Probe-to-OEMs
  • Probe-to-MTAs
  • Probe-to-IVRs
  • Probe-to Softswitches
  • Probe-to-Mobiles
  • Probe-to-Transponders
  • Probe-to-Wireline phones
  • Probe-to-IP phones
  • Probe-to-Caller (Interactive)

Download the DirectQuality datasheet (1 MB) for a full list of Characteristics and Specifications.



DirectReach  
DirectQuality allows service providers to define service level classes for Voice, Video, Fax, Modem and IP data services. Use SNMP to inform fault management systems when services start to degrade. For the ultimate in troubleshooting and performance monitoring, DirectQuality can correlate QoS test results with network management data collected via SNMP; DirectReach network monitor agents query the MIBs of cable transponders, softswitches, and residential MTAs, giving you network-wide multi-layer service visibility.
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Zoey  
Customer Care Solutions: By providing any network or service provider a genuine view of a customer’s Quality of Experience (QoE), Tektronix’ IVR is a solid customer retention tool. End customers or Field Technicians can call Zoey to self-diagnose the most common voice service issues occurring in the last mile. Zoey supports Customer Care systems and reduces costs by cutting out needless trucks rolls.
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PocketDQ and SMSDQ  
PocketDQ and SMSDQ extend the DirectQuality test automation platform to remotely control tests terminated with the PowerProbe 30 handheld Responder.
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GatewayDQ  
The GatewayDQ OSS integration platform allows you to control tests and access DirectQuality service level alarms and results from your existing operational support system, providing full automation for least cost routing decisions using your existing processes.
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PowerProbes for Hub and Core  
Carrier-grade probes that are designed for telecom, cable, or wireless core networks. High volume test call generation capabilities provide voice quality tests between your network segments and interconnect partners. These probes support Least Cost Routing and SLA validation by monitoring and enforcing QoS levels to international Voice, Fax and Data Services.
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Test Agents and Layouts  
Tests are conducted by software test agents that run on the PowerProbe® family of service level test probes. Each test agent is designed for particular QoS verification applications such as voice quality, fax, and call connectivity testing. Over 30 different test agents allow operators to fully monitor and troubleshoot their critical services using a variety of different test layouts.
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Download the DirectQuality datasheet (1 MB) for a full list of Characteristics and Specifications.

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Download the DirectQuality datasheet (1 MB) for a full list of Characteristics and Specifications.