Active Assurance Active Test

Active Assurance

Active testing provides rapid identification and localization of service and network issues at all points—from the core, through the edge, to the customer premise—ensuring the highest quality of service to your subscribers.

Understanding and knowing the quality of your customer’s experience, is the role of Tektronix Communications’ Active Assurance solution. Today’s Network Services run over fragmented network “islands” not entirely owned or managed by the Service Provider. This, along with the migration of networks moving to an all IP infrastructure makes it less predictable to determine faults with subscriber services. This can cost a Service Provider time, operational expenditure, and more importantly customer churn!

Active Assurance addresses some of these challenges with its ability to emulate end-subscriber services, making it an ideal solution for Network Operators to predict with confidence their customer’s Quality of Experience whether they are on their network, traversing a peering partner’s network, or in a hybrid (fixed and mobile) network which they may or may not control.

Active Assurance offers a variety of test solutions to emulate end-subscriber voice & data services and complements Tektronix Communications’ market-leading network monitoring systems for the VoIP, PSTN, and Mobile Operators. The Active Assurance test solutions give these Service Providers a chance to uncover issues, whether they are turning up a new service, troubleshooting a network fault, validating configuration changes and network routes, or simply proactively uncovering issues before their subscribers call to complain. This is done all in an automated fashion with the intent of understanding real subscriber-experience while giving them the luxury of saving on time and OpEx that result in improving Customer Satisfaction (CSAT).