Iris Suite

A powerful suite of applications available under a single, integrated environment for troubleshooting and assuring your network, services and customers.

Your Challenges

Network operators must overcome the challenges of rapidly increasing data traffic, growing network complexity and higher customer expectations for Quality of Experience. So it’s more critical than ever to understand how your 3G and 4G network and services are performing end-to-end across the entire network. Can customers access the network and retain their connections and did they have a positive experience?

Network operations, network engineering and Tier II support teams need to capture and view real-time or historical traffic from a combination of interfaces and monitored nodes. They need the ability to proactively identify and isolate the cause of network bottlenecks and errors that may be impacting customer experience. It’s often critical to quickly isolate data required for troubleshooting from huge amounts of traffic. During the troubleshooting process, network operations and Tier II support need the ability to see an accurate representation of all messages or protocol data units (PDUs) in a session. Network engineering needs to validate the effectiveness of the network design, optimize finite network capacity and manage just-in-time deployment.

How We Can Help

Tektronix Communications Iris Suite framework provides a seamless user experience across a wide range of powerful network management tools. Iris Suite provides single sign-on access to Iris Performance Intelligence (IPI), Iris Traffic Analyzer (ITA), Iris Session Analyzer (ISA), Protocol Analyzer (PA) and Iris Automated Control Engine (ACE). The Iris Suite graphical user interface consolidates these network-, service- and customer-focused applications regardless of the underlying data sources. Iris Suite’s web services based design will enable easy integration of additional network management tools.

Iris Performance Intelligence’s (IPI) real-time analytics dashboard enables users to understand network element behavior, analyze network performance and impact and make informed decisions regarding performance in real time. The Iris Session Analyzer (ISA) call trace tool identifies and diagnoses the specific calls and sessions that violate specified performance criteria while providing improved usability and workflow efficiencies. The Protocol Analyzer (PA) troubleshooting tool offers network engineers a composite view across mixed protocol stacks and sub-networks, supporting both real-time and historical Protocol Data Unit (PDU) investigation from a common platform. Iris Traffic Analyzer (ITA) enables users to view and analyze transport layer, router/firewall and application performance issues. Iris Traffic Analyzer (ITA) helps identify, classify and monitor unknown protocols so carriers can clearly understand the traffic patterns in their network. Iris Automated Control Engine (ACE) provides the ability to automatically launch actions, such as active tests, driven by the data monitored and correlated by the GeoProbe SpIprobe and G10 passive probes.

Features and Benefits

  • Single user interface for the complete the Iris Suite toolset increases user productivity, reduces training time and reduces administration expenses
  • Iris Traffic Analyzer (ITA) real time flow analysis assists carriers in quickly and accurately isolating emerging problems for faster resolution
  • Iris Performance Intelligence (IPI) proactive network analysis isolates nodes that are performing poorly due to network configuration errors, congestion, routing, etc.
  • Iris Session Analyzer (ISA) flow details identify 90% of user plane problems by reporting response codes, transaction failures and relevant data KPIs.
  • Protocol Analyzer (PA) multi-technology, multi-probe support offers a composite view across mixed protocol stacks and sub-networks for faster problem investigation and analysis resulting in a significant reduction in the mean time to repair.
  • Iris Automated Control Engine (ACE) automated troubleshooting workflows enable network operators to resolve issues faster by focusing resources on analyzing root causes, rather than on time-consuming data collection tasks and manual trial and-error testing.

Applications

  • Identifying, classing and monitoring unknown protocols (Iris Traffic Analyzer (ITA))
  • Detecting and resolving data session accessibility and retainability issues (Iris Performance Intelligence (IPI))
  • Identifying and solving specific user or session-related network problems (Iris Session Analyzer (ISA))
  • Reproducing a network problem for advanced troubleshooting (Protocol Analyzer)

Identifying, Classifyng and Monitoring Unknown Protocols (Iris Traffic Analyzer (ITA))

The increasing volume of unknown protocol traffic has helped drive the exponential growth in mobile data traffic. Iris Traffic Analyzer (ITA) uses GeoProbe SpIprobe and G10 probes with rich protocol identification rules to analyze L2-L7 traffic. Mobile operator’s network operations and network engineering teams can utilize this information to create better traffic policies with the end result of reducing spending on additional capacity.

Related Solutions

  • First Office Application (FOA) Readiness Solution - Tektronix Communications has a broad portfolio of products that can help teams involved in pre-commercial service launch ensure application readiness during the first office application. With the Iris Performance Intelligence (IPI) end-to-end customer experience monitoring tool, operators can proactively alarm on customized definitions for service accessibility, retainability and performance KPIs. The Iris Traffic Analyzer provides traffic characterization capabilities and application/server usage statistics for a better understanding of performance management requirements. ... Read More
  • Monitoring and Diagnostics Solution - Tektronix Communications’ Monitoring and Diagnostics solution provides network monitoring visibility that enables the network operations team to identify emerging performance issues before they result in a network or service outage. Most problems can be solved before they even affect subscribers, helping to increase satisfaction with your network and your brand...Read More
  • Advanced Network Troubleshooting Solution - Advanced network troubleshooting solutions delivers unsurpassed visibility into the network for rapid identification and resolution of network performance, network troubleshooting and network access issues. Our solutions enhance the productivity of expert network engineers responsible for network troubleshooting, enabling faster analysis and isolation of the root cause of network performance problems...Read More