Contact Support
Contact Support
Tektronix Communications Network Management
Network Management and Monitoring offers support for the following products:
Active Assurance Suite of PowerProbes and DirectQuality Test Automation Solutions; Iris Suite of offerings; GeoProbe and its Suite of Customer Assurance, Network Assurance and Service Assurance applications including APM, Beamer, On-Demand, Orion and Roamer.
Technical Assistance Center
The Tektronix Communications Support portal can be accessed at http://www.tektronix.com/cvbuserviceportal
The Portal allows registered users to create, view and update support cases, along with providing access to current product documentation.
| Regions | Phone | |
| Plano, Texas USA - serves North America, South America, Latin America | +1 469-330-4581 | uaservice@tek.com |
| London, England UK - serves Northern Europe, Middle East, and Africa | +44-1344-767-100 | uaservice-uk@tek.com |
| Frankfurt, Germany DE - serves Central Europe and Middle East | +49-6196-9519-250 | uaservice-de@tek.com |
| Padova, Italy IT - serves Southern Europe and Middle East | +39-049-762-3832 | uaservice-it@tek.com |
| Melbourne, Australia - serves Australia | +61 396 330 400 | uaservice-ap@tek.com |
| Singapore - serves Asia and the Pacific Rim | +65 6356 3900 | uaservice-ap@tek.com |
Tektronix Communications Network Diagnostics
Network Diagnostics or Test & Optimization offers support for the following products:
K-Series Protocol Analyzers, G-Series, and Spectra Series Protocol Analyzers; NSA Network & Service Analyzer; GSM/GPRS Optimization Expert, OptiMon 3G Network Optimization; TrendNavigate.
Technical Assistance Center
| Regions | Phone | |
| Americas Regions | 469-330-4580 | nd.tac.us@tek.com |
| Europe - Italy | 39-049-762-3800 | nd.tac.emea@tek.com |
| All other EMEA Regions | 49-30-38386-4222 | nd.tac.emea@tek.com |
| Asia Pacific - Australia, Hong Kong, Japan, New Zealand, Singapore, Thailand |
65-63519257 | nd.tac.apac@tek.com |
| Asia Pacific - China | 86-21-389-60420 | nd.tac.apac@tek.com |
| Asia Pacific - India | 91-80-222-75577 | nd.tac.apac@tek.com |
| Asia Pacific - Taiwan | 886-2-2757-1570 | nd.tac.apac@tek.com |