Services

Tektronix Communications Global Services is an agile organization. We recognize that your network environment evolves rapidly and we focus on supporting that change with delivery of services any place on the globe. We are focused on your satisfaction and ensuring you recognize the maximum return on your investment in our technology.

Meeting Today’s Customer Challenges
You invest in Tektronix Communications technology to ensure you gain the maximum return on your network infrastructure investment. In order to realize this ROI you must continually focus on three core areas;

1. Reduce Operational Costs – The Tektronix Communications Global Services portfolio provides you with a continuum of services throughout your lifecycle. Each service is designed to drive toward maximum efficiency, maximum uptime and effective usability of your Tektronix Communications environment.
2. Drive Network Performance – Tektronix Communications Technology is focused on maximizing your technology investment. Our portfolio of service solutions surrounds this technology with planning, deployment, management and optimization services to ensure you are covered over the entire life of your solution. Our Advanced Services provide you with the usability, consulting and optimization solutions you need to drive peak performance from your solution.
3. Predictable Network Costs – With a wide range of service solutions customized to your unique business needs we can provide you with predictable support costs, best in class services and 24x7 global support.

Global Coverage and Experience
Tektronix Communications Global Services is truly that, Global. We provide support for over 180 of the top carrier network companies in all locations throughout the world. Our Technology Centers of Excellence in Europe, Asia and North America provide 24x7 help desk support, while a combined team of field based resources and best in class partners provide the local support our customers demand.

Solutions
We recognize that providing products and tools that help you manage your mission critical network is an important function. That’s why Tektronix Communications Global Services is focused on providing you with a full lifecycle of services. We offer support throughout the services continuum by providing:

• Planning Services designed to help you determine the appropriate Tektronix Communications technology for your environment and maximize the ROI on your current or future environment.
• Deployment Services which provide the installation, integration and advanced services.
• Support Services which support your investment 24x7.
• Optimization Services which are designed to maximize the performance of your Tektronix Communications environment.

Tektronix Communications Global Services – Providing the Mission Critical Life Cycle Support You Need for Your Tektronix Communications Solutions.