Network and Service Assurance

In a triple-play environment, every customer represents three potential revenue streams – one for video, one for voice, and one for data. For fixed operators, delivering triple-play services that utilize a common IP transport and service layer is far more efficient than the individual network silos of the past. The downside risk is that if one of your services is not meeting customer expectations, you run the risk of a triple-hit to your top-line revenue.

Every network needs to perform at its best while maintaining profitability. Our network and service assurance solutions allow you to monitor your network’s health, across multiple technologies such as VoIP, SS7, ISDN, Video, IMS/NGN allowing you to quickly distill the relevant information required to solve network and service problems across technologies, applications and network elements. Through proactive monitoring and management, you can avoid costly customer-impacting problems before they occur.

Customers have come to expect a high quality of service associated with their voice, video, and data applications. As operators migrate towards IP, the challenge is that they must meet or exceed their customer’s expectations for quality, whether the service is new or legacy. Monitoring multimedia services end-to-end across an all-IP network is challenging due to the complex nature of IP networks as a collection of diverse network technologies, elements, network devices and application resources. Different from the circuit switched world, accessing the true quality of a given IP session can be difficult given the distributive nature of IP.

Tektronix Communications' Network Intelligence products provide real-time end-to-end visibility of network performance and service delivery. With these solutions, mobile operators have the ability to quickly identify and isolate problems, with the ability to drill down to the root cause so corrections can be made before customers are impacted. These systems provide a flexible, scalable, vendor independent view of fixed, mobile and converged networks.