Support

We provide support for over 180 of the top carrier network companies in all locations throughout the world

Tektronix Communications Network Management

Network Management and Monitoring offers support for the following products:
Active Assurance Suite of PowerProbes and DirectQuality Test Automation Solutions; Iris Suite of offerings; GeoProbe and its Suite of Customer Assurance, Network Assurance and Service Assurance applications including APM, Beamer, On-Demand, Orion and Roamer.

Technical Assistance Center

 

Regions:
 

Americas
uaservice@tek.com
+1 469-330-4581

Northern Europe, Middle East, Africa
uaservice-uk@tek.com
+44-1344-767-100

Central Europe
uaservice-de@tek.com
+49-6196-9519-250

Southern Europe
uaservice-it@tek.com
+39-049-762-3832

Australia, New Zealand
uaservice-ap@tek.com
+61-396-330-400

Asia and Pacific Rim
uaservice-ap@tek.com
+65-6356-3900

Tektronix Communications Network Diagnostics

Network Diagnostics or Test & Optimization offers support for the following products:
K-Series Protocol Analyzers, G-Series, and Spectra Series Protocol Analyzers; NSA Network & Service Analyzer; GSM/GPRS Optimization Expert, OptiMon 3G Network Optimization; TrendNavigate.

Technical Assistance Center

Regions:

Americas
nd.tac.us@tek.com
+1 469-330-4580

Northern and Central Europe, Middle East, Africa
nd.tac.emea@tek.com
+49-3038-3864-222

Southern Europe
nd.tac.emea@tek.com
+39-049-762-3800

Asia Pacific
nd.tac.apac@tek.com
+65-6351-9257

China
nd.tac.apac@tek.com
+86-21-389-60420

India
nd.tac.apac@tek.com
+91-80-222-75577

Taiwan
nd.tac.apac@tek.com
+886-2-2757-1570