Solutions for 3G

Tektronix Communications’ proven suite of network management, optimization and assurance products and solutions for 3G/HSPA/HSPA+ allows communication service providers to maximize their return on their 3G investments.

Your Challenges

3G high-speed mobile data network quality is becoming increasingly difficult to understand and diagnose. The dynamic behavior of 3G networks exposes weaknesses in the network troubleshooting toolset and methodologies used by network operators in the previous 2G and 2.5G environment, making it difficult to replicate customer issues. In addition, network operators face the challenge of interworking with legacy networks and with infrastructure and technology evolutions such as HSPA, LTE and IMS. Ensuring interoperability between new and existing equipment, between vendors, and between various software/firmware releases is paramount. Network operators must ensure a high quality of service (QoS) and minimize their cost of operations while maximizing and optimizing mobile broadband network performance. From a commercial readiness perspective, mobile broadband operators need to continuously optimize high-speed mobile data network performance in order to maximize return from the existing 3G infrastructure and enable the launch of additional services above and beyond voice in order to prepare for a smooth evolution to Long Term Evolution (LTE).

How We Can Help

Tektronix Communications offers a complete suite of products and solutions to meet the challenges of the 3G deployment cycle, beginning in the NEM labs, moving on to the carrier labs, to field trials, and finally to network wide deployment.
The Tektronix Communications suite helps network operators achieve operational readiness by ensuring conformance within the 3G network while tracking the rapid evolution from 3GPP Release 99 to 3GPP Release 9 and helping to ensure interoperation through the technology and standards evolution path (GSM, GPRS, HSPA, TD-SCDMA, Femto-Cells, IMS, and LTE). Network operators can improve operational readiness by utilizing tools for efficient network troubleshooting and the optimization and proactive management of traffic and subscriber growth.

The Tektronix Communications suite also helps mobile broadband operators achieve commercial readiness by enabling early, efficient integration with business support systems (BSS) and associated processes and empowering customer care to minimize escalations and capture troubleshooting data for further analysis. Network operators can enhance commercial readiness by tracking subscriber behavior and service usage to quickly adapt to changing subscriber/usage trends, monitoring quality of experience (QoE) at the group or individual subscriber level and managing new revenue and service strategies.

Solution in Detail

Tektronix Communications offers a suite of products and solutions that can ensure the efficiency and effectiveness of 3G deployment and operations. Our 3G portfolio covers the key areas of performance management, monitoring and diagnosis, in addition to optimization and advanced troubleshooting.

TouchPoint provides the ability to proactively monitor and manage, in real time, the lifecycle experience of every customer that comes into contact with the business or infrastructure of a communications provider.

Iris Performance Intelligence (IPI) combines proactive network performance monitoring with in-depth real-time analysis and historical reporting to deliver the visibility needed to maintain Quality of Service and the profitability of the network

The Iris Session Analyzer (ISA) call trace tool identifies and diagnoses the specific calls and sessions that violate specified performance criteria while providing improved usability and workflow efficiencies.

Iris Traffic Analyzer (ITA) allows users to view and analyze high-speed mobile data network transport layer issues, router/firewall issues and application performance issues within their network.

Protocol Analyzer (PA) troubleshooting tool offers network engineers a composite view across mixed protocol stacks and sub-networks, supporting both real-time and historical Protocol Data Unit (PDU) investigation from a common platform.

OptiMon suite provides key mobile data performance indicators, geo-location reporting and drill down tools that enable radio access network engineering and operations to substantially reduce the cost of 3G optimization and network troubleshooting.

Network and Service Analyzer (NSA) is a suite of fully-automated network and service assurance software applications that improves the performance and efficiency of 2G test, 2.5G test, 3G troubleshooting and Long Term Evolution (LTE) troubleshooting as well as mobile network optimization.

Benefits and Capabilities

Deployment and operational readiness

The Tektronix Communications suite of products and solutions helps validate the 3G mobile broadband infrastructure by subjecting it to rigorous conformance and interoperability testing — both within controlled lab environments and pilot deployments. These tools make it possible to validate compatibility and configuration of new devices to ensure that subscribers can connect to the mobile broadband network from day one. Performances of different handsets (brands and software versions) and their impact on network performances and overall QoE can be benchmarked prior to deployment. Network operators can also confirm interoperability between 3G, legacy and Long Term Evolution (LTE) networks to ensure seamless mobility and fail over availability.

The Tektronix Communications suite helps network operators manage traffic growth and network expansion by monitoring network resources deployed with high-efficiency pooling, dynamic resource allocation and non-mobile wireless offloading techniques. Network operators can identify and resolve mobile data network bottlenecks caused by retransmissions, unknown applications and device misconfigurations. They can also rapidly measure the impact of network expansions and changes.

The Tektronix Communications tools help improve troubleshooting processes by bridging the experience gap and accelerating the notification, isolation and resolution of emerging and unpredictable problems. Network operators can re-engineer their troubleshooting and optimization processes and extend their toolkit with 3G-specific solutions that deliver faster time to resolution, performance optimization and lower cost of operations. The dependency of the performance optimization process on costly and often unnecessary Drive Test campaigns can be substantially reduced.

Network operators can deploy smarter solutions providing immediate availability of network performance information through KPI aggregation, trend analysis and automated troubleshooting applications to decrease the time to analysis for tech support teams. They can also eliminate the time wasted on complex 3G network topology configuration and test tool set-up time. Finally, Tektronix Communications tools’ deciphering capability helps network operators ensure accurate and fast protocol analysis and decoding for successful troubleshooting of all 3G network interfaces.

Network operators can utilize Tektronix Communications suite of products and solutions to proactively monitor high-speed mobile data network performance while meeting accessibility, retainability and performance goals for voice, messaging, data and additional services. They can deliver throughput and latency to match quality of service (QCI) requirements and ensure media service Quality of Experience (QoE).

Commercial readiness

The Tektronix Communications suite of tools and products can help network operators leverage their existing BSS and processes by integrating their mobile broadband network efficiently and early with existing BSS and processes. Costly silos and duplicate systems and processes can be avoided while minimizing exposure and risks due to delays in implementation of revenue- and security-impacting systems.

The Tektronix Communications suite enables the development of new revenue and service strategies to maximize the profitability of direct pricing and third-party opportunities. Network operators can incorporate location-based offerings into their service portfolio and form profitable alliances with popular content providers.

Network operators can also strengthen customer care organizations by utilizing Tektronix Communications tools for detailed, efficient data sharing that improves communications with other staff members to reduce the mean time to repair (MTTR).

Intelligence is crucial when adapting to unpredictable and rapidly changing conditions. The Tektronix Communications suite of products and solutions helps track subscriber behavior and service usage and monitors the quality of experience at individual and subscriber group levels.

Related Products

  • TouchPoint - TouchPoint provides the ability to proactively monitor and manage, in real time, the lifecycle experience of every customer that comes into contact with the business or infrastructure of a communications provider. It provides visibility of the end-to-end Quality of Experience of every subscriber in real-time. ... Read More
  • Iris Performance Intelligence (IPI) - ITA enables users to view and analyze transport layer, router/firewall and application performance issues. ITA helps identify, classify and monitor unknown protocols so carriers can clearly understand the traffic patterns in their network... Read More
  • Iris Traffic Analyzer (ITA) - ITA enables users to view and analyze transport layer, router/firewall and application performance issues. ITA helps identify, classify and monitor unknown protocols so carriers can clearly understand the traffic patterns in their network... Read More
  • Iris Session Analyzer (ISA) - The Iris Session Analyzer call trace tool identifies and diagnoses the specific calls and sessions that violate specified performance criteria while providing improved usability and workflow efficiencies. Iris Session Analyzer’s protocol correlation engine can be easily customized for individual network deployments to provide consistently accurate full-session correlation of all protocols... Read More
  • Protocol Analyzer (PA) - Protocol Analyzer troubleshooting tool offers network engineers a composite view across mixed protocol stacks and sub-networks, supporting both real-time and historical Protocol Data Unit (PDU) investigation from a common platform ... Read More
  • OptiMon - 3G/4G network optimization and troubleshooting provides key performance indicators, geo-location reporting and drill down tools that enable radio access network engineering and operations to substantially reduce the cost of 3G optimization and network troubleshooting ... Read More
  • Network and Service Analyzer(NSA) - NSA is a suite of fully-automated network and service assurance software applications that improve the performance and efficiency of 2G test, 2.5G test, 3G troubleshooting and 4G/LTE troubleshooting as well as mobile network optimization... Read More
  • K2Air - The K2Air LTE air interface monitoring probe provides real-time, promiscuous mode, air interface monitoring via the CPRI interface. The K2Air LTE probe is seamlessly integrated into the Network & Service Analyzer (NSA) suite of fully automated software applications for troubleshooting and optimization of mobile networks and services... Read More